Customer Project Manager
Date: Mar 24, 2016
Location: Lagos, Lagos, NG
Req ID: 119767
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.
We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential every day. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.
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The Customer Project Manager Job Role purpose is to manage assigned customer projects to secure that project goals are met, customer’s expectations are fulfilled & that the customer relation is handled in the best possible way within the scope of the contract.
Responsibilities & Tasks
Establish project plan baseline: define project scope, secure the necessary resources & plans & monitor all activities
Drive project execution: track project activities , monitor & handle changes, conflicts & escalations
Handle customer & stakeholder engagement: manage customer relationship building confidence & trust , ensure project progress arranging meetings & customer events
Manage project finance: ensure financial system monitoring
Develop the business: participate to contract preparation & to pre-sales meeting
Develop the CPM discipline: simplify processes, methods & tools with innovative ideas
Sales & business development skills
Negotiation & argumentation skills
Project management skills
Presentation & communication skills
Entrepreneurial & Commercial Thinking
Persuading & Influencing
Leading & Supervising
Relating & Networking
Delivering Results & Meeting Customer Expectations
Planning & Organizing
Preferred Qualifications & Experience Requirements:
Project Sales Process
3rd pp suppliers management experience
Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.
Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.
Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.
Primary country and city: Nigeria (NG) || Lagos || Lagos || ServEng
Job details: Customer Project Manager Job Stage 07
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